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Terms of Service

Effective Date: April 8, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Rolo ("we," "us," or "our"), governing your access to and use of the Rolo platform, including the website at rolo.network, all related subdomains (including card subdomains such as yourname.rolo.fyi), mobile-optimized interfaces, APIs, and all related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are between 16 and 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Account Registration and Security

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately at team@rolo.fyi if you suspect unauthorized access to your account

We reserve the right to suspend or terminate any account that we reasonably believe has been compromised or is being used in violation of these Terms.

4. Description of Service

Rolo provides a digital business card platform that enables users to create, customize, manage, and share professional contact information digitally. The Service includes, but is not limited to:

  • Creation and management of digital business cards
  • Publicly accessible profile pages hosted on Rolo subdomains or custom domains
  • QR code generation and sharing capabilities
  • Copyable email signature generation
  • A self-service dashboard for managing card content and account settings
  • Custom domain support (available on eligible subscription tiers)
  • Access to the Rolo professional networking directory (when available)

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

5. Subscription Plans, Billing, and Free Trial

5.1 Plans and Pricing

The Service is offered through paid subscription tiers. Current pricing, features included in each tier, and billing frequencies (monthly and annual) are described on our pricing page at rolo.network. We reserve the right to change pricing at any time; any price change will take effect at the start of your next billing cycle, and we will provide at least 30 days' advance notice of material price increases.

5.2 Free Trial

We may offer a free trial for eligible subscription tiers. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial expires. You will be charged the applicable subscription fee using the payment method on file. Trial eligibility is limited to one trial per person or organization and may be revoked at our discretion.

5.3 Payment Processing

All payments are processed through Stripe, our third-party payment processor. By subscribing to a paid plan, you authorize us to charge the applicable fees to your payment method via Stripe. You agree to provide valid and current payment information and to promptly update it if it changes. Stripe's terms of service and privacy policy govern its processing of your payment data.

5.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless you cancel before the renewal date. You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until that period expires.

5.5 Refund Policy

All fees are non-refundable except as required by applicable law. If you cancel your subscription, you will not receive a prorated refund for any unused portion of the current billing period.

6. User Content

6.1 Ownership

You retain ownership of all content you upload, submit, or display through the Service, including but not limited to your name, contact details, photographs, logos, and professional information ("User Content").

6.2 License Grant

By submitting User Content to the Service, you grant Rolo a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform your User Content solely for the purposes of operating, providing, promoting, and improving the Service. This license includes the right to display your User Content on publicly accessible profile pages, in the professional networking directory, and in QR code or email signature contexts. This license terminates when you delete your User Content or your account, except to the extent it has been shared with or cached by third parties.

6.3 Representations

You represent and warrant that you own or have the necessary rights and permissions to submit your User Content and to grant the license described above, and that your User Content does not violate any third party's rights, including intellectual property and privacy rights.

7. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Upload or display false, misleading, or fraudulent information
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Transmit spam, unsolicited communications, or bulk messages through or in connection with the Service
  • Upload malicious code, viruses, or any content designed to interfere with the proper functioning of the Service
  • Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks
  • Scrape, crawl, or use automated means to access the Service or extract data without our prior written consent
  • Use the Service to harass, abuse, defame, threaten, or discriminate against any individual or group
  • Engage in any activity that could damage, disable, overburden, or impair the Service
  • Distribute, promote, or link to illegal, harmful, obscene, or objectionable content

We reserve the right to investigate violations and take appropriate action, including suspension or termination of your account, removal of content, and referral to law enforcement where warranted.

8. Custom Domains

If your subscription tier supports custom domains, you may configure your digital business card to be accessible via a domain you own. You represent and warrant that you own or have the right to use any custom domain you configure with the Service. We are not responsible for domain registration, renewal, DNS configuration issues, or any disputes related to domain ownership. We reserve the right to remove a custom domain configuration if we reasonably believe it infringes on another party's rights.

9. Intellectual Property

The Service, including its design, features, code, graphics, logos, trademarks, and all related intellectual property, is owned by Rolo and is protected by applicable copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service or our intellectual property, except for the limited right to use the Service as expressly permitted by these Terms.

The Rolo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Rolo. You may not use these marks without our prior written permission.

10. Marketing Communications

During or after account registration, you may be given the option to opt in to receive promotional and marketing communications from Rolo. Opting in is entirely voluntary and is not a condition of using the Service or maintaining your account.

If you opt in, you consent to receive emails and other electronic communications from us regarding product updates, new features, promotions, newsletters, and other marketing materials. You may opt out at any time by clicking the "unsubscribe" link in any marketing email, updating your preferences in your account settings, or contacting us at team@rolo.fyi.

Your opt-in or opt-out status does not affect your receipt of transactional and service-related communications, which are necessary for account operation and will continue regardless of your marketing preferences.

11. Third-Party Services

The Service may integrate with or contain links to third-party websites, services, or applications, including but not limited to Stripe for payment processing. These third-party services are governed by their own terms of service and privacy policies. We do not control and are not responsible for the content, practices, or availability of third-party services. Your use of any third-party service is at your own risk.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROLO DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROLO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ROLO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL ROLO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO ROLO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify, defend, and hold harmless Rolo, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third party's rights, including intellectual property, privacy, or publicity rights.

15. Termination

You may terminate your account at any time through your account dashboard or by contacting us at team@rolo.fyi. Upon termination, your right to use the Service will immediately cease.

We may suspend or terminate your account and access to the Service at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms. Upon termination, we will delete your account data in accordance with our Privacy Policy, except where retention is required by law.

The following sections shall survive termination of these Terms: Sections 6.2 (License Grant, to the extent content was previously shared), 9 (Intellectual Property), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 16 (Governing Law), and 17 (Dispute Resolution).

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in St. Charles County, Missouri, for the resolution of any disputes arising out of or relating to these Terms or the Service.

17. Dispute Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute with us informally by contacting us at team@rolo.fyi. We will make good-faith efforts to resolve the dispute within 30 days.

If the dispute cannot be resolved informally, you agree that it shall be resolved through binding individual arbitration conducted in accordance with the rules of the American Arbitration Association ("AAA"). Arbitration shall take place in St. Charles County, Missouri, unless otherwise agreed.

CLASS ACTION WAIVER: YOU AND ROLO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice by posting the updated Terms on the Service with a revised effective date and, where appropriate, by email. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service and may terminate your account.

19. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Rolo regarding the Service and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure: Rolo shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, labor disputes, government actions, internet or telecommunications failures, or power outages.

Notices: We may provide notices to you via email to the address associated with your account or by posting notices on the Service. You may provide notices to us at team@rolo.fyi.

20. Contact Information

For questions, concerns, or feedback regarding these Terms, please contact us at:

Rolo
Email: team@rolo.fyi
Website: rolo.network